Apple Apps Store leads for mobile but market still open

February 15, 2010 09:27 by Colin Strong

We often seem to think that the Apple App Store has a dominant market position for mobile devices helped in no small part by the extensive press coverage it seems to attract. Recent research by GfK Technology (1,000 online interviews conducted in Jan 2010) suggests, however, that the apps store market is in reality more varied with a wide range of stores competing for business.

The Apple Apps Store does indeed lead the market but with 39% of consumers (that downloaded an application for their mobile device in the last 3 months) using it rather than a convincing majority. That’s not to say that they are better than other stores at extracting money from consumers or encouraging repeat visits but in terms of where individuals do their mobile apps shopping, they still have some way to go before taking the majority of the market.

Of course, this is in no small part a reflection of the Apple iPhone’s market share as it still represents a very small proportion of the overall number of handsets in the market so unless you have one, the Apple Apps Store is not much use to you. Given this, it certainly seems to be punching above its weight with a vastly higher proportion of iPhone users visiting the store than is the case for other handset makes

Following the Apple apps store (in the research) is Ovi and BlackBerry, both with 20% share of the market and then Samsung with 13% share. It’s also worth a noting that Android currently have a 10% share of the market (among those accessing a mobile apps store in the last three months) which is a pretty impressive place to be after such a short space of time.

It’s interesting that the top 4 mobile apps stores are handset manufacturers rather than network operators. Nick Clarey, founder of Airsource, a mobile apps consultancy based in Cambridge (UK), thinks that operators have a greater challenge to make headway in this space ‘ The difficulty that operators face is that their apps stores need to cover the full range of handsets across different manufacturers. For a manufacturer they can always just focus on their models which means they are better able to have a better interface for their customers.’

Our research certainly shows Orange (11%) Vodafone (10%) and O2 (9%) share of the mobile apps store market trailing handset manufacturers. The benefit they have, of course, is their proximity to the customer with a very intimate knowledge of their mobile phone behaviours so what they might lack in terms of being able to maximise the customer experience across devices they need to compensate for through leveraging their customer closeness.

NOTES

Photo courtesy of:
http://www.flickr.com/photos/spierisf/4344920695

About the author

Colin Strong In Work: Colin is MD of GfK Business & Technology a London based research consultancy covering a range of tech, b2b and content categories Out of work: Colin's family are long standing sufferers of his attempts to start playing the guitar when he hit 40

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  2. Will consumers rise to operators’ high hopes of a Apple App Store challenge? » GfK TechTalk says:

    [...] a tough market for network operators with recent research by GfK Technology showing handset manufacturers dominating the apps market  and indeed, a recent report by Gartner gives the somewhat startling statistic that Apple is [...]