Recently

Apple Apps Store leads for mobile but market still open

February 15, 2010 09:27 by Colin Strong in Mobile Services & Apps, 2 Comments

We often seem to think that the Apple App Store has a dominant market position for mobile devices helped in no small part by the extensive press coverage it seems to attract. Recent research by GfK Technology (1,000 online interviews conducted in Jan 2010) suggests, however, that the apps store market is in reality more varied with a wide range of stores competing for business.

The Apple Apps Store does indeed lead the market but with 39% of consumers (that downloaded an application for their mobile device in the last 3 months) using it rather than a convincing majority. That’s not to say that they are better than other stores at extracting money from consumers or encouraging repeat visits but in terms of where individuals do their mobile apps shopping, they still have some way to go before taking the majority of the market.

Mobile advertising continues to build

February 4, 2010 16:55 by Colin Strong in Mobile Marketing, 3 Comments

Mobile devices continue to be a significant advertising channel according to recent research GfK Technology recently undertook in the UK.  The proportion of consumers who had received some form of mobile advertising stood at 47%, fairly consistent with the findings from Q2 ’09.  The big shift is perhaps the growth of iPhone as a staggering 84% of iPhone users say they have seen mobile advertising in the last 3 months vs. 45% of all other mobile phone users.

SMS continues to be the dominant form of mobile advertising with 38% of UK consumers receiving at least one in the last quarter.  It’s therefore not surprising that network operators are putting significant investment into this area with O2 launching their SMS marketing service, More, in December and Orange partnering a trial with Blyk mid ’09.

2010 Tech developments: keep it simple

February 3, 2010 09:17 by Paolo Lucchi in Trends, 1 Comment

In recent weeks, so much has been said about what 2010 will bring to the tech landscape that one can’t help but reading with a pinch of salt. For someone that works with customer opinions and observes their behaviour for a living, it becomes apparent that some of the predicted products and services, if they do make it to market, are destined to remain within that niche group of technology enthusiasts that created them in the first place.

Many of course have potential, and if implemented and marketed correctly have high chances of making it to the wider masses. That is, if they were ever intended to do so.

So – what is going to really work?

The answer is, well.. simple. Or, rather: simplicity. If given a choice, customers will always choose and glorify products and services that will offer them “more” in less time and with fewer headaches, the tools that empower them to reach a given goal with the minimum of disruption.

List of pubs showing Arsenal v. Man Utd. game in 3D…

January 31, 2010 13:59 by Ryan Garner in TV (IPTV & 3DTV), 3 Comments

If you read our post regarding 3D TV and want to check it out yourself, here’s a list of pubs showing the game in 3D:

If you do watch the game in 3D we’d love to know what you think, just let us know in the comments.

Enjoy!

NB. List courtesy of geeks.co.uk

Promising signs for 3D TV… but not this year

January 29, 2010 17:24 by Richard Preedy in TV (IPTV & 3DTV), 3 Comments

GfK NOP research shows good levels of interest in 3D TV amongst adult consumers. The main barriers to adoption will eventually disappear, but are likely to stall early widespread adoption.

One of the recurring items in the numerous “predicted technology trends for 2010” lists that emerged at the start of the year was 3D TV.

The interest in 3D technology has been steadily growing over the last couple of years with various films being re-released in, or designed specifically for, 3D viewing, not least James Cameron’s epic Avatar and its accompanying high budget hype machine, which exploded the awareness of the technology with the masses and smashed box-office records.

With Sky’s live broadcast of Manchester United vs. Arsenal this weekend signalling the first live 3D sporting broadcast on TV and acting as a showpiece for Sky’s 3D service that will be available from April, it’s fair to say that 3D  is now firmly entering the realm of the consumer.

The iPhone paves the way for a successful ‘tablet PC’ market

January 25, 2010 14:00 by Ryan Garner in Tablets, PCs & Ereaders, 1 Comment

GfK NOP research shows that consumers familiar with the iPhone are much more interested in tablet PCs than the average UK consumer and, what’s more, they know exactly what they would use it for.


One of the hot topics at this year’s CES (Consumer Electronics Show) was tablet PCs. Microsoft showed off Windows 7 (multi-touch version) on an HP tablet and, despite Apple’s non-attendance, there was much hype around a potential ‘iPad’ (iSlate, iTablet?). Many believe that the hype will become a reality on 27 January when Apple hosts an event entitled ‘Come see our latest creation’.


What interests me most about tablet PCs is who would buy one and what they would do with it. Recent research*conducted by GfK NOP shows that interest levels in ‘tablet PCs’ for the average UK internet user are at moderate levels with 45% being somewhat or extremely interested. That may sound high, but with all research like this, sales never match intent. However, the most striking finding from this research is that levels of interest are significantly higher among iPhone users – at 75%.

Those Interested in Tablet PCs

Why such a big difference? Well, iPhone users will be familiar with features such as multi-touch screens, integrated multimedia services and, of course, the App Store. This, in itself, begins to reveal what consumers will use a tablet PC for. In a way it is obvious for an iPhone user that an iPad (let’s go with that name for now) would be a larger, more powerful iPhone, which would be a natural choice for web browsing and multimedia as well as being extremely customisable with apps. The research supports this view because of those interested in tablet PCs, 58% of iPhone users (41% UK average) said they would use it for an ‘enhanced’ web browsing experience and 75% of iPhone users (41% UK average) said they would use it as a portable multimedia player, two of the top answers.

However, web browsing and multimedia are standard features for PC, laptop or even netbook users, so will the introduction of the tablet PC enable new and different uses? Reading between the lines, Apple’s invite (pictured below), with the splashes of paint used in the imagery, might suggest that a future iPad will be a more effective platform for creative tasks. Over half of iPhone users interested in tablet PCs (51%) said they would use it for ‘mainly creative tasks like editing photos or drawing images’ compared to just 27% as a UK average. Although tasks like these are becoming more mainstream, the tablet PC, especially an Apple one, could accelerate that trend.

Potential effect of tablet PCs
For some time now, people have been calling for Apple to release a netbook, mainly because many wanted a portable Apple experience with web browsing and multimedia capabilities. In a way the iPhone has filled this void but a future iPad could take the experience one step further and, as we’ve seen, iPhone users agree. The obvious difference is that a netbook and a tablet PC will sit at different ends of the affordability scale. Apple’s products are always at the premium end of the market and are about delivering a simple and high performance user experience. A tablet PC has the potential to meet all of those criteria without devaluing their product pricing or risking customer satisfaction as they may have done with a netbook. With this is mind, I can now see why they resisted netbooks and waited for tablet PCs despite the prolific sales netbooks received over the past few years.

Whether tablet PCs will have an effect on netbook sales is hard to tell, especially as they will (almost definitely) be at least twice the price of a netbook. One risk Apple and other PC manufacturers might face is the cannibalisation of home laptop sales. Of those interested in tablet PCs, 60% of iPhone users (48% UK average) said they would use it to replace all the tasks of their home PC or laptop. This is not as unbelievable as it first sounds given that the majority of home internet users (58%) only use their PC for basic tasks like browsing the internet.**

It’s no wonder so many people are excited about the potential of a future iPad being announced later this week. Apple have an incredible knack at educating consumers about their new products before anyone has even seen what they look like. They did the same with the iPhone; Apple let the market speculate about what it would look like and what it would do before it was even announced. The success of the iPhone has sparked consumer interest in the iPad and the same seems to be happening again. For iPhone users in particular an iPad is simply a complimentary and natural evolution of the iPhone.

So, will the tablet become as common an item on the coffee table as a magazine or a book?… We’ll have to wait and see! Roll on 27 January!

NOTES ON THE RESEARCH

*1000 online interviews were conducted by GfK NOP among a UK representative sample of internet users.
** Ofcom report, UK broadband speeds 2009, Annex 6; GfK NOP Broadband Speeds, Full Report

November 17, 2009 16:20 by Jon Shingler in Trends

GfK NOP research reveals most popular online brands in communication, entertainment and information services

The ‘Connected Life’ study, which asked 2,000 UK internet users about their favourite services, found 60% of music users stream music directly from the internet. While iTunes still leads the direct-streaming arena (17%), Spotify is coming up at a close second, with 12%.  Looking at all digital music users (not just direct streamers), 11% of these have used Spotify, making this fourth most popular digital music service, behind the more established Real Player (13%), Amazon (24%) and ITunes (50%). Another newcomer, Last.FM, also fares well with seven per cent having used the service; ahead of two of the pioneers of digital music mp3.com (5%) and Napster (4%).

Babita Earle, Divisional Director at GfK Technology comments:

2 out of 5 UK internet users would give up their TV before their internet connection

October 22, 2009 16:25 by Babita Earle in Trends, No Comments

The internet has become such an integral part of life today that two out of five UK users would give up their television before their internet connection, if they had to choose between the two; according to a new survey from leading research agency, GfK NOP.

The ‘Connected Life’ study reveals that a staggering 41 per cent of UK internet users agree that “If I had to choose, I would rather keep my internet connection than my TV” – of which almost half said they ‘agree strongly’ with that statement. Only 29 per cent disagreed, and 31 per cent had no strong feelings either way.

Babita Earle, Divisional Director at GfK Technology comments:

We7 and Mopay team up: Music to environmentalist’s ears

May 22, 2009 15:39 by Richard Preedy in Green Tech, No Comments

Despite the continuing efforts of manufacturers, it seems that we the consumer are still not recycling our old mobile phones.  Research by GfK NOP way back in 2007 first highlighted the problem of consumer lethargy but since then recent reports suggest there has been little improvement since.

An article by Telephony online for example, bemoans that:

“when a mobile phone reaches its end of life or, more likely, a consumer opts to upgrade, the three most common places for it to end up are a landfill, an incinerator or the consumer’s desk drawer.  Nokia’s own studies find that only about 3% of consumers are recycling their handsets today …there could be as many as one billion sitting in desks, consumers  aren’t spending the time or effort to seek out a recycling program.”

Page 7 of 7« First...34567