Near Field Communication (NFC) – the technology that supports close proximity mobile payment services – has been around for many years. However, up until recently, the NFC-enabled mobile devices and service support needed to make such payments a reality have been lacking.

In this video blog, Ryan Garner looks at the barriers to adoption, demonstrating that Trust and Familiarity of supplier brands will drive consumer preference and arguing the need for co-operation between brands from different sectors.

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NFC technology has the ability to transform smartphones into virtual wallets, where users pay for transactions simply by waving their phone at an appropriate receiver terminal. However, it also has much wider applications, allowing for synchronised content and services across the mobile ecosystem [1]. The reward for owning this relationship in the mobile space is enormous, and as a result everyone, from mobile operators to device manufacturers, is fighting for a share.

The industry message seems clear; mobile payments will be big over the next five years – big news and big profits. The technology has been around in various forms for years and, now that leading names such as Apple, Google and RIM are designing and manufacturing NFC-equipped devices, many commentators predict that mobile payments will skyrocket [2].

However, while this will undoubtedly be a major growth area for the future, such reports seldom address the fact that the journey to full consumer adoption is not without its pitfalls.

The Western European technology sector continues to grow, according to the latest GfK Retail and Technology TEMAX report, which showed Q4 year on year growth of 0.2%. This equates to 2.1% growth for 2010, driven by innovation in IT connectivity and Smartphone sales.

Looking back to establish future trends

Rapid innovation in the technology sector has continued to drive consumers and businesses to adopt devices that enable increasingly mobile and connected access to their favourite content and services. In addition, the overwhelming growth in the smartphone market has resulted in year-on-year growth in the Telecommunications (TC) market. The growth trends established at the beginning of the year continue to strengthen, and influence businesses and consumers to invest in the latest technology.

Innovation in IT connectivity and devices